Customer Service

CONTACT US: Email us at amber@livesoulgrateful.com or give us a call at 772-971-5134. 

ORDERS: Soul Grateful processes and ships in stock items within 3 business days. If your item is out of stock you will be contacted via email.

RETURNS: We offer 100% customer satisfaction. Item(s) must be returned in unworn condition with original receipt and tag within 14 days of our shipment. 

Send your order back to:

Soul Grateful
221 Greenwich Circle, #204
Jupiter, FL 33458

Returns and Refunds (minus the shipping charge), will be credited back to your card and will be reflected on your following credit card statement. Exchanges for new item(s) will be charged to your credit card. 

Soul Grateful recommends that you track your return package confirm that we have received it. The US Postal Service, UPS and FedEx all offer tracking services. 

Sale merchandise is final sale and cannot be returned. 

PRIVACY POLICY: Your personal information is secure. We will not use your information for any reason other than to fulfill your order with us. Your personal information will not be shared, sold, or used for any other purpose. 

SHIPPING INFO: Domestic shipping is handled by UPS based in your purchase total and weight. 

WHOLESALE: Please email us at amber@livesoulgrateful.com. Include: Store name, location including zip, other brands you carry. 

PRESS/MEDIA INQUIRES: Email us at amber@livesoulgrateful.com.